Can't get hold of a returns bag

[Patagonianspirit]

Despite being promised a returns bag would be sent out I've received nothing. I ordered "another" one via my oline account over a week ago and still haven't received anything. It seems this is a common problem! How do I get a bag to return my router so I don't get charged? Thanks

[Nogginthenog1]

i have the exact same problem, needing to return a faulty tv box, just requested again. Not sure why they don't send them out when sending out replacements? or even give the option to print a returns label.

[DavidM]

Hi @Patagonianspirit and welcome to our community.

I'm sorry you're having problems returning the equipment. I can help. I'll drop you a private message now so you can get in touch.

Cheers

David

[DavidM]

Hi @Nogginthenog1 and thanks for posting.

I can help you as well. Private message on the way now.

Cheers

David