I was hoping someone could help. I'm trying to cancel my BT Sport subscription and don't see the option to do so in MyBT.
Solved! Go to Solution.
Hi, @NewStart23 welcome to the community and thanks for posting, do you have the BT Sport monthly pass or is it a BT TV or Sky subscription? The reason I ask is that only the BT Sport monthly pass can be cancelled in MyBT.
If you have a BT Sport Subscription on BT TV or Sky you need to speak with the cancellations team on
0800 783 1401
Monday to Friday 8am - 9pm, Weekends and bank holidays 8am - 8pm
Hi @NeilO to the best of my knowledge it is definitely a BT Sport monthly pass, and not a subscription via BT TV or Sky but I still don't see the option to cancel online.
@NewStart23 We'll be happy to take a look at that for you, I'll send you a private message so you can get in touch with your details.
Thanks for taking the time to speak with me today @NewStart23.
I have placed the order to stop today.
Take care and have a great day.