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Message 1 of 6

Cancel BT Sport monthly subscription

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Hi

 

I was hoping someone could help. I'm trying to cancel my BT Sport subscription and don't see the option to do so in MyBT.

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Message 2 of 6

Re: Cancel BT Sport monthly subscription

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Hi, @NewStart23 welcome to the community and thanks for posting, do you have the BT Sport monthly pass or is it a BT TV or Sky subscription? The reason I ask is that only the BT Sport monthly pass can be cancelled in MyBT. 

If you have a BT Sport Subscription on BT TV or Sky you need to speak with the cancellations team on

0800 783 1401 

Monday to Friday 8am - 9pm, Weekends and bank holidays 8am - 8pm

Thanks
Neil

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Message 3 of 6

Re: Cancel BT Sport monthly subscription

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Hi @NeilO  to the best of my knowledge it is definitely a BT Sport monthly pass, and not a subscription via BT TV or Sky but I still don't see the option to cancel online.

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Message 4 of 6

Re: Cancel BT Sport monthly subscription

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@NewStart23 We'll be happy to take a look at that for you, I'll send you a private message so you can get in touch with your details.

Neil

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Message 5 of 6

Re: Cancel BT Sport monthly subscription

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@NeilO Thanks, I replied to your message.
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Message 6 of 6

Re: Cancel BT Sport monthly subscription

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Thanks for taking the time to speak with me today @NewStart23.

I have placed the order to stop today.

Take care and have a great day.

Thanks
DanielS

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