Cancel BT Sport monthly subscription

[NewStart23]

Hi

I was hoping someone could help. I'm trying to cancel my BT Sport subscription and don't see the option to do so in MyBT.

[NeilO]

Hi, @NewStart23 welcome to the community and thanks for posting, do you have the BT Sport monthly pass or is it a BT TV or Sky subscription? The reason I ask is that only the BT Sport monthly pass can be cancelled in MyBT. 

If you have a BT Sport Subscription on BT TV or Sky you need to speak with the cancellations team on

0800 783 1401 

Monday to Friday 8am - 9pm, Weekends and bank holidays 8am - 8pm

Thanks
Neil

[NewStart23]

Hi @NeilO  to the best of my knowledge it is definitely a BT Sport monthly pass, and not a subscription via BT TV or Sky but I still don't see the option to cancel online.

[NeilO]

@NewStart23 We'll be happy to take a look at that for you, I'll send you a private message so you can get in touch with your details.

Neil

[NewStart23]

@NeilO Thanks, I replied to your message.

[DanielS · Accepted solution]

Thanks for taking the time to speak with me today @NewStart23.

I have placed the order to stop today.

Take care and have a great day.

Thanks
DanielS