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Message 1 of 7

Cancel caller redirect

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How do I cancel this product? I can’t seem to find a way to remove? £30+per month- it’s unnecessary for me

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Message 2 of 7

Re: Cancel caller redirect

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@LilP 

Is this for a business or a residential number?

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Message 3 of 7

Re: Cancel caller redirect

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It’s residential 

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Message 4 of 7

Re: Cancel caller redirect

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This doesn't answer your query but something similar was happening 10 years ago: https://www.theguardian.com/money/2011/mar/05/bt-caller-redirect
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Message 5 of 7

Re: Cancel caller redirect

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Message 6 of 7

Re: Cancel caller redirect

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Hi @LilP, welcome to the forum, and thanks for posting. 

We'll be happy to help you get the Caller Redirect cancelled. I've sent you a Private Message so you can get in touch with the Mod team with your details and we'll take it from there for you.

Cheers

John

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Message 7 of 7

Re: Cancel caller redirect

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Thanks for taking my call @LilP .

The caller redirect has been cancelled for you now. If there are any other problems please get back to us and we'll be happy to help.

All the best

David

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