I dare say if your ‘normal’ monthly bill were ( for arguments sake ) £40 and your final bill were £200 , and the new provider were prepared to pay the ETC , it’s not difficult to deduce that £160 is the amount they would need to cover….TBH , I would imagine that these companies don’t partly pay your bill or provide a ‘cash’ amount , but would expect you to pay the entire bill , but would give you a bill credit on your account with them of £160, once you can ‘prove’ the extra amount you had to pay to leave a minimum term .
there is evidence that a final bill may be followed up with a closing invoice, so the ETC may not be on the final bill anyway , this may be weeks after the new providers service has started .
if someone has already left BT on this basis then why would they be viewing this forum, and if someone had joined BT from another company and BT covered the ETC for that customer the format may not be the same with another ISP offering to cover ETC , you would be better off , if this new company has a customer forum, posting if anyone has been through the process with them , as their experience is likely to be more helpful to you , or simply asking the new ISP how they ‘cover’ the costs of leaving BT while inside a minimum term.
