I was wondering if anyone can help. Broadband was activated on the 30th January, I keep getting emails about claiming my reward card, but when I click to claim it, there is nothing there. I emailed firstname.lastname@example.org, but they were unable to assist. Does anyone know who I should try and speak to about it?
Welcome to the BT Community and thank you for posting!
I am sorry for the problems you're having claiming for your reward card. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages