Cant claim reward card

[Mckinlay]

Hi can someone help. I can't claim my reward card when I go to check the account it just kicks me back out back to the login. I can check my old accounts but not the new on. 

Thanks

[NeilO]

Hi @Mckinlay Thanks for posting, I'm sorry about the problems you're encountering when trying to claim the reward. I'll send you a private message so you can get in touch with the moderation team.

Thanks

Neil

[Mckinlay]

@NeilO any update on this

[JohnC2]

Hi @Mckinlay, sorry for the delay in getting in touch with you. I can see your details are near the top of our queue and one of the team will be in touch as soon as we can to get this sorted out for you.

cheers

John