Claiming Bt reward card

[Paulbest]

I can’t claim my bt reward card. There are several old bt accounts on my bt account showing and even when I select my new one there is no option to claim the reward card. I have also created a new Bt id as previously suggested but this still hasn’t helped

[Paulbest]

I can’t claim my bt reward card. There are several old bt accounts on my bt account showing and even when I select my new one there is no option to claim the reward card. I have also created a new Bt id as previously suggested but this still hasn’t helped.

Paul

[DavidM]

Hi @Paulbest and welcome to our community.

Thanks for posting about claiming your reward card, sorry you're having a few problems. I can help. I've sent you a private message so please check your inbox and drop me over a reply with the details.

Cheers

David