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Message 1 of 2

Claiming reward card

Keep getting reminders to claim reward card, but the when log in, it goes round in circles 9ncluding a blank page sometimes). Maybe it's because I had a previous account some years ago?  Have tried over 20 times over the last week.

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Message 2 of 2

Re: Claiming reward card

Hi @jrm

Welcome to the BT Community and thank you for your post!

I am sorry for the problems you're having claiming for your reward card.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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