on 28-09-2023 7h56
Hi since August 24th 2023 my parents had no phone line there was a problem with digital voice but now that has been fixed so bt said they would be compensated for loss of service so how do I go about it please
Solved! Go to Solution.
28-09-2023 8h07 - edited 28-09-2023 8h08
@Rob3rts75
Its automatic and paid as a credit towards future bills.
See https://www.bt.com/help/account-and-billing/automatic-compensation
