I'm looking at similar issues, I think BT think we won't look at what new customers could get.
At the moment I'm two weeks away from the end of my 2 years on 900M Full Fibre, I am now paying £74 after all of the inflation increases. My BT is offering me £54.99 as the best offer with or without the phone line (Digital voice).
EE are offering £48.50 as I have a mobile with them without a phone.
Plusnet are offering £41.99 with no phone
and as a new customer BT is £40.99 without phone or £45.99 with phone.
So like for like a new customer would pay £9 less per month or £14 without a phone! Great to see the loyalty penalty is alive and well with BT.
So looks like time to cost BT money and move to another member of the BT Consumer family for no reason other than BT want to play games over charging me as renewing customer.
