Re: Equipment already returned

Suzeyg3 · ‎08-06-2024

I am fed up with bt asking numerous times to return equipment I returned in May.

And have an email to say they received it!!

I have phoned 3 or 4 times, each time they say it has been sorted.

This morning I get a text saying I will be charged £50 if I don't return it!

Do I have to go to Martin Lewis or BBC Watchdog to get it sorted?

imjolly · ‎08-06-2024

try billing team 'message now' https://www.bt.com/help/contact-bt/account-and-billing/broadband

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