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Suzeyg3
Aspiring Contributor

on ‎08-06-2024 13h08

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Message 1 of 2

Equipment already returned

I am fed up with bt asking numerous times to return equipment I returned in May.

 And have an email  to say they received it!!

I have phoned 3 or 4 times, each time they say it has been sorted. 

This morning I get a text saying I will be charged £50 if I don't return it!

 Do I have to go to Martin Lewis or  BBC Watchdog to get it sorted?

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imjolly
Distinguished Sage
Distinguished Sage

on ‎08-06-2024 13h12

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Message 2 of 2

Re: Equipment already returned

try billing team 'message now'   https://www.bt.com/help/contact-bt/account-and-billing/broadband



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