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Message 1 of 3

How do I delete a very old account on my BT

Hello, I've been trying to get rid of an account that hasn't been active for quite some time, any help would be great as every time I log in I get sent to the old account instead of the new. Thanks.

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Message 2 of 3

Re: How do I delete a very old account on my BT

Good morning @Gezza1960

Welcome to the BT Community and thanks for posting!

I am sorry for the older account on your BTID.  Give our guides in the helpdesk a shout on 0330 1234 150 and they'll be able to help.  Feel free to post back and let me know how you get on chatting with them 🙂

Thanks,

Robbie

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Message 3 of 3

Re: How do I delete a very old account on my BT

Sorry only just found this thanks will do.