My contract is due for renewal in January - at no price increase. There is no OpenReach fibre in prospect. If I recontract, how much would it cost me to leave the contract in order to get a service that BT+OpenReach can't provide? CityFibre is at the door.
Hi @gspearson Why would you re-contract if CityFibre is at the door? Best to leave it without a minimum term is place and move on to a rolling 30 day contract by doing nothing. You cannot break your contract penalty free because Openreach cannot match the service. A contract is a contract.
A lot!
There's a formula buried somewhere deep in the web site but it's not specific. It only says they deduct their costs but don't say what they are, so you'd need to get a quote. If you intend to move then just don't renew & stay on a rolling contract.
If I don't renew the rolling contract is £5 a month more, not much (on £41.24) but irritating. I've been with BT only for the last 50 years.
It will cost you a lot more than that if you renew and then cancel after a couple of months.
I assumed that as you said the price was staying the same that you are on Halo or similar, which gives a "no increase" promise. But even so, an extra £5pm for a few months will still be significantly less than an early termination fee. Or maybe look at 4G in the short term if you have good coverage.
Not a direct comparison, but Plusnet, (also part of BT Group), would charge you roughly the full outstanding amount of the contract - less 1% for early payment:
https://www.plus.net/help/my-account/early-termination-charges/
I'm on Fibre 2 + phone + voicemail. I have a Deco mesh (big old stone house) so don't use the Smart Hub. The helpful advice here convinces me that preserving my options is worthwhile, as Zen+CityFibre could be installed within days and I have a couple of months to decide.
@gspearsonwrote:how much would it cost me to leave the contract in order to get a service that BT+OpenReach can't provide? CityFibre is at the door.
The early termination charges can be found on BT.com - Early Termination page 228
Incorrect.
As I posted previously & your own link states:
"We then reduce the charge to take account of any costs we save because of you leaving early, such as wholesale costs."
Same terms but slightly different wording from BT here. The fee that BT pay Openreach to provide the service is deducted.