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Message 11 of 13

Re: Issue with HD bolt-on

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Hi @jackralston,

If you would like our help with this we will look into it for you.

I've sent you a private message that you can reply back to me on. One of my team would then get back in touch with you with a couple of working days, not including Bank Holidays,

Thank you
DanielS

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Message 12 of 13

Re: Issue with HD bolt-on

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So it has now been resolved with the following addons now added and working correctly:

 

4K Ultra HD Add On

NOW Boost

 

Looks like it was a data integrity issue with it being a new build address.

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Message 13 of 13

Re: Issue with HD bolt-on

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Hi @jackralston,thanks for the update and glad it's all sorted for your now.

Cheers

John

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