Hello,
I desperately need some help, I called in Jan 2025 to cancel all services, got email confirmation that my service will be terminated on 26 March 2025. But I received a new monthly bill on 27 Mar 2025 charging me for next month’s fee, I called and they said something went wrong with open reach which I didn’t understand, they said they have now made a proper cancellation and I should get my final bill on 5 April 2025, but I still haven’t received anything. Anyone can point me in the right direction, I’m really worried another bill will come up in April and taking money off DD in May.
Thank you very much
Ka
