Not had final bill from BT

[peter37]

Hello .

Iv'e not had my Final bill from BT , when switch to Plustnet on the 5th of augs .

iv'e had not email or letter from you at all about me switch over to them even tho there part of the BT group . 

We had a BT  Engineer come out to do the line an replace the copper line , so we are now full fibre  witch BT should had done in the first place with what i was paying was over the top for 70mps that was not even FULL FIBRE when half the price of that you can get 500mps 

[imjolly · Accepted solution]

This is a customer help customer forum and your post does not go to BT

try phoning CS 03301234150 and they should help   what day of month was your billing date

[DavidM]

Hi @peter37 and welcome.

@imjolly advice is correct. Let us know how you get on.

Cheers

David