Notification of bill

[TS]

I have not received notification that my bill is ready for last month. Can this be put right please?

[JohnC2]

Hi @TS, thanks for posting, and sorry you've not received notification of last month's bill. 

Is the bill available to view on your online account?
Have you received previous notifications ok?
Have you checked your spam/junk folder?

Cheers

John

[TS]

Good to hear from you.

Yes I can get my bill on line. I checked to see if a bill had been issued.

Previously I was notified by email that my bill was ready.

My spam folder did NOT contain a notification sadly. 

Perhaps someone can put this right now.

All the best 

TS 

[JohnC2]

Hi @TS, thanks for checking that for me and posting back.

I've sent you a Private Message so you can contact the Mod team and we'll be happy to help you get this fixed.

Cheers

John