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Message 1 of 3

Previous persons bill

Hi, I keep receiving BT mail addressed to a person that used to live here. They did have a redirect on their mail for 3 months but when that stopped I started to get their mail, including BT bills.

The telephone number is not for this address but for their business in another location

I did send a few of the early ones onto her hoping they would contact BT and get it sorted, but it seems not.

I still get BT mail for this person and I will no longer put them in the mail with No longer at this address on.

This will be my last attempt so hopefully a moderator can assist

Thank you

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Message 2 of 3

Re: Previous persons bill

@yeoldecrier 

Are you a BT Business customer?

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Message 3 of 3

Re: Previous persons bill

Hi @yeoldecrier and welcome to our community.

Sorry for the late reply. Did you manage to get this sorted?

Cheers

David

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