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Message 1 of 3

Re: Conflict between old BT account and new account when using My BT

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Hi,
I'm getting a similar issue where all I can see product wise is the old account number rather than the new account.
Any help appreciated.
Thanks

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Message 2 of 3

Re: Conflict between old BT account and new account when using My BT

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Hi, @KeldO I'll be happy to help you get the old account removed and have sent a private message so you can get in touch with your details.

Thanks

Neil

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Message 3 of 3

Re: Conflict between old BT account and new account when using My BT

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Hi @KeldO ,

Thanks for sending over the details. I'm sorry it took a while to get this sorted but we got there in the end. Post back if you have any other problems.

Cheers

David