MY BT has no Content Partners for Xbox Ultimate Game Pass

[Brademerald]

Hi 

I’m having the same problem and was wondering if you could advise me please. I received a text telling me to log into my BTid and go to my products scroll to the partner section and redeem the game pass. But once logging in the partner section is nowhere to be found. Any advice appreciated. 
Thanks 

[DanielS]

Hi @Brademerald,

Welcome to our Community.

Providing your order has completed, and you've received and paid your first bill, you should then be able to claim the pass.

Have you done all of this so far? 

Thank you

DanielS

[Brademerald]

Hi 

thanks for the response yes first bill has been payed and I’m fully connected 

thanks 

[DanielS]

Thanks @Brademerald.

Providing the bill has been fully paid, the Content Partners section should show up within a day or two.

In case this doesn't show up for you after the weekend, I'll send you a private message that you can reply to my team on.

Thank you

DanielS

[JohnC2 · Accepted solution]

Hi @Brademerald, thanks for your PM to confirm that you've already claimed the Game Pass now.

Cheers

John