Remove old accounts

[TiwanaPST]

Hi @JohnC2 , I am having the same issue with multiple accounts included on my BTID.  I've been trying to have them removed with really well meaning support folks at BT - but have got nowhere for nearly 2 months now.  Please can you help!!!   As I need to setup Discovery+ app.

Thanks and Regards.

[DanielS · Accepted solution]

Hi @TiwanaPST,

Thanks for taking the time to join our Community.

I am sorry that this is taking so long to sort for you.

I've sent you a private message that you can reply back to my team on for support.

Thank you

DanielS