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Message 1 of 7

Re: Return my kit

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Sorry for high jacking this thread but how do I also request a returns bag also as I know I will have to return my Smart Hub. As got it just after December 2029.

As I finally left BT FTTC and my Sky broadband FTTC on a similar package as I was with BT got switched on this morning and service seems fine after the Sky Hub rebooted itself twice durning the day.

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Message 2 of 7

Re: Return my kit

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Sorry for for high jacking this thread but how do I request a returns bag also as I know I will have to return my Smart Hub. As got it just after December 2019..

As I finally left BT FTTC and my Sky broadband FTTC on a similar package as I was with BT got switched on this morning and service seems fine after the Sky Hub rebooted twice durning the day.

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Message 3 of 7

Re: Return my kit

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Rather than hijacking a thread I have moved your posts onto your own thread so that you will  get replies relevant to you.

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Message 4 of 7

Re: Return my kit

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@ney I'll send you a private message in a moment so you can get in touch with the moderation team, we'll be happy to organise a returns bag so you can send the smart hub back.

Neil

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Message 5 of 7

Re: Return my kit

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Thanks have sent you a private messsage.

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Message 6 of 7

Re: Return my kit

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Hi, @ney Thanks for the private message. I've ordered you a returns bag and it will be with you in the next 5 working days.

Thanks

Neil

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Message 7 of 7

Re: Return my kit

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Thanks.

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