Return my kit

[ney]

Sorry for high jacking this thread but how do I also request a returns bag also as I know I will have to return my Smart Hub. As got it just after December 2029.

As I finally left BT FTTC and my Sky broadband FTTC on a similar package as I was with BT got switched on this morning and service seems fine after the Sky Hub rebooted itself twice durning the day.

[ney]

Sorry for for high jacking this thread but how do I request a returns bag also as I know I will have to return my Smart Hub. As got it just after December 2019..

As I finally left BT FTTC and my Sky broadband FTTC on a similar package as I was with BT got switched on this morning and service seems fine after the Sky Hub rebooted twice durning the day.

[gg30340]

Rather than hijacking a thread I have moved your posts onto your own thread so that you will  get replies relevant to you.

[NeilO]

@ney I'll send you a private message in a moment so you can get in touch with the moderation team, we'll be happy to organise a returns bag so you can send the smart hub back.

Neil

[ney]

Thanks have sent you a private messsage.

[NeilO · Accepted solution]

Hi, @ney Thanks for the private message. I've ordered you a returns bag and it will be with you in the next 5 working days.

Thanks

Neil

[ney]

Thanks.