Returns bag

[Harrythefish]

I have old but kit from when my father passed away how do I get a return bag?

[Carlusha]

@Harrythefish 

Sorry for your loss.

Follow this link for instructions:

https://www.bt.com/help/tv/how-to-return-and-recycle-your-bt-broadband-hub-and-bt-tv-box-fo 

[NeilO]

@Harrythefish I'm sorry for your loss, I'll send you a private message so you can get in touch with the moderation team and we'll be able to organise a returns bag for your late father's BT equipment.

Thanks

Neil

[DavidM · Accepted solution]

Thanks for sending over the details @Harrythefish .

The returns kit is on it's way to you now.

Cheers

David