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Message 1 of 4

Refer a friend 50 pound Amazon voucher

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Hi, I signed up for the refer a friend to bt and get a 50 pound Amazon voucher 2 months ago. My friend signed up, I received an email on the 27th Jan confirming this and the vouchers would be with within 30 days after first bill payment etc.

2 months later, still no voucher. My friend had made phones on several occasion and was told at one point she’d not even accepted the referral, I have the email to prove she did.
I phoned bt myself and spoke to a very nice woman who suggested I follow a link to try and sort it, but to no avail. 

Could anyone shed any light as to why this may have happened please.

tia

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Message 2 of 4

Bt referral, Amazon voucher

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Hi, I signed up for the refer a friend to bt and get a 50 pound Amazon voucher 2 months ago. My friend signed up, I received an email on the 27th Jan confirming this and the vouchers would be with within 30 days after first bill payment etc. 2 months later, still no voucher. My friend had made phones on several occasion and was told at one point she’d not even accepted the referral, I have the email to prove she did. I phoned bt myself and spoke to a very nice woman who suggested I follow a link to try and sort it, but to no avail.  Could anyone shed any light as to why this may have happened please. 
Thanks

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Message 3 of 4

Re: Refer a friend 50 pound Amazon voucher

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Hi @Tinhead75 we can raise a case with our reward card team to check on the referral. I'll send you a private message so you can get in touch with the moderation team.

Thanks
Neil

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Message 4 of 4

Re: Refer a friend 50 pound Amazon voucher

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Hi @Tinhead75, thanks for getting in touch via PM to confirm you and your friend received the vouchers on Friday.

Cheers

John

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