I am now seeing the same as @licquorice as I had missed a step somewhere but as the last user stated, and disputed, wrongly in fact, by @licquorice , there really is no sign of friends and family international.
What there is, is something they are calling International Freedom - which I don't currently have. I have friends and family international. For that, I am paying £2.30. I could select International Freedom for an additional £9.82 but that is completely the opposite of what I am wanting to do.
Again, there is no friends and family international showing and there also isn't any such thing in the screen shots kindly supplied by @licquorice .
However, by selecting no thanks as a test, and then clicking on continue it does display a message at the top of the screen, just under the big pupley-blue box showing my current calling plan and the cost (£0) of my changes, it has the message which indicates that this is the right thing to do and reads:
"You currently have Friends and Family International at £2.30, if you want to keep this choose 'Stay on current' below"
So it seems to me that friends and family international is likely now a defunct feature that once removed cannot be re-instated but there is a more powerful and more expensive alternative, at more than 4 times the price. This step removes it. Since it is no longer a selectable feature it is no longer listed or therefore visible on the website.
Incidentally, when I set up this latest contract extension I asked for this to be removed and was told that wasn't possible. I'd dispute that but clearly it is now possible, even if it wasn't then but is far from obvious to those unfamiliar (pun intended) with the BT website.
