I need to remove an old account number from my online portal, it has not been used in MANY years and I have stumbled across similar threads on this forum where this has been actioned for the user.
I hope someone can help!
phone CS 03301234150 or try billing https://www.bt.com/help/contact-bt/account-and-billing/broadband and they should be able to help you
Thanks for that, as it happens I have been on with their chat since who've done it.
I'm still left with the huge massive problem I have between BT and Openreach on another issue but, well...