I have the same problem, can you message me so I can remove the old one please?
Solved! Go to Solution.
Welcome and thanks for posting! I have moved your post to start your own thread discussion as the one you had posted on has already been marked as solved.
I am sorry for the problems you're having. We can help remove the older account from your BTID. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Thanks for sending us your details.
Glad I was able to get this old account removed for you.