I appear to have a closed account which is causing issues when i try to access BT Online. Please can the closed account be removed and ensure that my online account links to the open account
Hi @SallyB6,
Thank you for posting. If you send me your details, I'll be able to get that old account removed.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages
Thanks,
Paddy