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Message 11 of 16

Re: Remove old BT ID

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Hi,

The reason I came here is because I have had no joy calling. I just cannot get a solution. I saw above that people had managed to get their old BT ID's deleted and hoped I could get the same.

Thanks,

Andy

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Message 12 of 16

Re: Remove old BT ID

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Hi @abullock1 

I am sorry we can no longer access your account on the community, which is why I have asked you to get in touch. 

I hope you get this sorted the next time you call. 

Leanne. 

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Message 13 of 16

Re: Remove old BT ID

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Thanks Leanne, I will try calling then..... again.

Andy

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Message 14 of 16

Re: Remove old BT ID

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Thanks @abullock1 

The team are the best people to get this looked into for you. 

Leanne. 

 

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Message 15 of 16

Re: Remove old BT ID

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Hi, I know this is an old post but would you be able to delete my old BT ID or delete my EE account from it? For some reason it shows in my bt but can’t login to my EE now! Thanks in advance

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Message 16 of 16

Re: Remove old BT ID

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@qucharski 

The forum mods do not have account access so you need to contact CS 03301234150 or try message now to billing

https://www.bt.com/help/contact-bt/account-and-billing/broadband



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