Remove old account number

[dyfedmusic]

I have my old account number from my old address on account and I cannot see the products 

could someone remove the old account.

[Kdawber]

Hi I am having this problem.

returned to BT, 

Trying to activate Netflix and keeps defaulting to old account settings

please help thanks 

[DavidM]

Hi @Kdawber and @dyfedmusic and welcome to our community.

Thanks for posting about your BTiD. I can get the old accounts removed for you. I've sent you a private message so please check your inbox and drop me a reply with the details.

Cheers

David