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Joel232
Beginner

on ‎16-09-2022 9h06

631 Views
Message 1 of 3

Renewal prices

I'm looking at the renewal prices being offered and the price BT are offering me is nearly double what a new customer pays! I can't afford to throw away money in times like these. What can do I or shall I just leave?

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2 REPLIES 2
JamesBand5
Contributor

on ‎16-09-2022 18h49

584 Views
Message 2 of 3

Re: Renewal prices

Which product are you on? Full Fibre (Ultrafast)?

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gg30340
Distinguished Sage
Distinguished Sage

on ‎16-09-2022 19h07

572 Views
Message 3 of 3

Re: Renewal prices

Check out what other providers are offering new customers. Armed with that information call BT 0800.800.030 and try and negotiate a better deal using the information about new customers to both BT and the other providers.  If you don't get a good deal try again later on. If you still don't get a good deal move to a new provider.

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