Return bag not received unable to order

[Alisonsteph]

No clue if posting in right place but recently changed hubs and accounts ftom 1 bt package to another. Was told a returns back for old hub would arrive  to send back equipment.  It hasn't. I get reminder emails advising to order one if nothing reviewed. Yet there us no link ir button on mybt to return item. Or order a bag. Irs so frustrating. Have people rang to order their returns bag?

[imjolly · Accepted solution]

just phone CS 03301234150 and request returns bag

[Alisonsteph]

Thank you. I did that