Return of equipment

[Marian72]

I can see that many people have had the same difficulty as myself.  I have returned my BT equipment but am still getting emails requesting its return . The same for my EE equipment when I changed address. Fortunately I have kept both receipts and by using the tracking numbers can see that both have been delivered six and seven weeks ago. How do I stop the threatening emails?

[gg30340]

Call BT 0330.1234.150 with your receipts and they can update your account.

[imjolly]

If you have receipts of posting then phone CS 03301234150 and they will be able to update yours account