Returning equipment

[OscarDog]

I have cancelled by BT package. Can someone advise how I can get a return envelope for a BT Hub.?

[-Richie- · Accepted solution]

After your services end, a returns bag will be sent automatically or you can request one via www.bt.com/MyBT by logging in.

[OscarDog]

Thank you for replying, but the link you provided doesn't work, plus I had already logged into my account and couldn't find an option for returns. Looks like Im not alone, there are several similar requests in this forum.

[JohnC2]

Hi @OscarDog, thanks for posting back. 

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to arrange this for you.

Cheers

John