Returning kit

[lpbh25]

I've just received a text and an email telling me that they have not received my kit and they are charging me £139. I sent it back  29th March 2023 at 1:22 and I have the PO receipt to prove it. Why am I still being charged?

[JohnC2]

Hi @lpbh25, sorry you're been chased to return equipment you've already returned to us. 
You can give us a call on 0330 1234 150 with the tracking ref and our customer services team will update this for you, 
I've sent you a Private Message so you can get in touch with the Mod team if you can't get this sorted over the phone. 
Cheers
John

[JohnC2 · Accepted solution]

Hi @lpbh25, thanks for getting in touch and the equipment has been marked as returned now.

Cheers

John