Hi All.
I switch to BT on 7th February.
I ready install app BT and paying 2 bills for BT.
I get a few messages and email my reward card BT -50£ it’s ready and waiting for me . When I login into my BT account I don’t see any option to apply .
When I click by email for apply reward card nothing happens.
please advise and support .
I provide my BT account: ********
Thank You
Agnieszka ********
[mod edit: removed personal details from the forum]
Solved! Go to Solution.
this is a customer help customer forum and your post does not go to BT
Can you edit out your account number for your security as this is a public form
try message now and contact billing for assistance https://www.bt.com/help/contact-bt/account-and-billing/broadband
you can also phone CS 03301234150
Morning @celmeraga
Thanks for coming to the community 🙂
I have edited the personal details from your post.
If you follow @imjolly's advice and get in touch the team will certainly get the reward card looked into and help you get this activated.
Thanks very much.
Leanne.