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Jim82
Beginner

on ‎09-02-2024 8h43

356 Views
Message 1 of 2

Reward Claim issue

Hello.

I recently received my BT broadband, it's up and running. I was promised a £50 BT rewards card. I have tried to claim but when I do the page goes blank. I also have two other old accounts showing. Can someone help please.

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1 REPLY 1
PaddyB
Moderator-Retired

on ‎09-02-2024 19h02

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Message 2 of 2

Re: Reward Claim issue

Hi @Jim82,

Thank you for posting and welcome to the Community. I'm sorry you haven't been able to claim your BT Reward Card. If you send me the details, I'll be able to claim that on your behalf and I can also remove those two old accounts. 

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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