Bt reward offer

[Linzi_H]

Hi @Phoebep674 

I'm genuinely sorry that we've left you feeling this way. I've sent over a Private Message asking for further information so I can send this to our support team.

Thanks for the heads up @Kimberlin @gg30340 

Linzi 

[nathanwilson90]

Hi @Linzi_H 

I have responded to your message Thanks,

@Kimberlin  Thanks for your suggestion I have tried all marked solutions from here when i call CS they give me excuses after excuses , The last time i contacted them they told me it should be with me in 24hours that was on Monday 

[Kimberlin]

@gg30340 

To be fair, and it isn't a criticism, the OP did say they'd claimed it in November. The 30 days has gone well past its sell by date.

[alexhaynes]

Like many others I haven’t received my reward card.

My broadband Activated on- 27/11/2025

Reward claimed 27/11/2025

Has anyone had any success?

[Kimberlin]

@alexhaynes 

When a Moderater gets involved, it gets sorted. You just have to wait now for a Mod to see your post, or look through one of the reams of other Reward card threads, pick a Mod and send them a message for help.

[Leanne_T]

Hi there @alexhaynes 

Thanks for coming to the community. 

I have dropped you a private message on here for some extra details.

Speak to you soon 🙂

Leanne.

[dannymh]

HELLO

Signed up for broadband in december and offered £175.00 gift card, service activated on the 8th december do you know when i get gift card sent to me after i registered for it 

thanks so much 

daniel

[Robert18]

Thanks for all the help everyone 

just received my card brilliant work

[Peter_W]

I'm really glad to hear that this has come through for you now, @Robert18 😊

Thanks for taking the time to come back and let us know, too.

You take care,

Peter

[Peter_W]

Hey @dannymh.

I've just sent you over a private message about this now 😊

Peter