Rouge Account (Please Remove)

[ManicInfinity]

Hello

When I attempt to look at any deals against my broadband account the system says that I have two accounts and errors!

I have highlighted this rouge account in the screenshot below. Does anyone know what this is appearing and can a moderator / support representative of BT have it removed pleased?

Kind Regards

Ade

[NeilO]

@ManicInfinity welcome to the community and thanks for posting, the moderation team will be happy to help you with this and I've sent you a private message so you can get in touch.

Thanks

Neil