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Message 11 of 13

Re: Silver Address

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Hello,

I’ve just rang that number and they said it’s not a BT issue and I should contact Openreach, so will attempt to

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Message 12 of 13

Re: Silver Address

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Openreach will not help you need to place your order with your selected ISP.  If that is BT then phone the number I posted and place an order for broadband and that should start the ORDI with openreach



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Message 13 of 13

Re: Silver Address

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I am in conversation with Openreach, they have confirmed they have to update their database once they have approved the services for my address. So it is getting sorted by Openreach 

Thank you for your advice throughout all