Solved: Re: Transfer mobile to EE

dennisp01 · ‎23-11-2023

I have transfered to EE mobile from BT mobile a tBTs suggestion,but within my contract which is open until November 2024.Should there be a charge for transferring because BT have added £19.69 to my bill for December .I was led to believe that because EE and BT are the same family there should be no charge.

imjolly · ‎23-11-2023

is it possible you have got a cancellation charge which should not apply when moving to EE from BT if you need to contact CS 03301234150 or billing https://www.bt.com/help/contact-bt/account-and-billing/broadband

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dennisp01 · ‎23-11-2023

Thanks for that I will give them a ring