Re: Trying to renew

Zombie · ‎21-04-2024

Hello, I have been trying to renew my contract and it wont let me. I have been with BT since 2017 now and i have always been very happy. I never have any problems with my service so i never bother BT, also I have never missed a payment ever. I have been receiving emails about moving to EE, I assume BT really want me to move to EE.

I have to option to renew at a price cheaper but checkout says to stay as i am ongoing monthly.

Seems ok..

Thanks for any advice.

imjolly · ‎21-04-2024

try phoning retentions team 08007831401 and see what you can negotiate make sure you know what is on offer at BT and also with other ISPs to help negotiations

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