Unable to claim BT Rewards Card

[atnixon1]

I've recently purchased BT broadband and i'm trying to claim the rewards card that was part of the offer. Any link i click on just takes me to the bt.com home page.

Can someone assist me with getting this claimed?

Regards

Andrew

[Katie_B]

Hello @atnixon1. 

Could you please share the link you are clicking? I'd love to see if I can get this looked into. 

Katie

[atnixon1]

Sure, the link is below

https://home.bt.com/login/loginform?TYPE=33554433&REALMOID=06-f1aca0f0-9277-1028-a2aa-843bdb4e0000&G...

Thanks 

Andrew

[Katie_B]

Hi @atnixon1. 

Thanks very much. 

As soon as I have an update I will come back and update this thread. 

Katie

[atnixon1]

HI there, is there any update on this yet?

regards

Andrew

[Leanne_T]

Afternoon @atnixon1 

Not just yet, as soon as we do we will let you know 🙂

Leanne. 

[atnixon1]

Hi there, has there been any update at all?

Cheers

[Leanne_T]

Hi @atnixon1 

Could I just check, if you log into your My BT do you have the reward card showing? 

Leanne.

[atnixon1]

I there, no, I can't see it anywhere

Cheers 

[Leanne_T]

Thanks very much for checking @atnixon1 

I have let the team know and will get back to you when I have more information 🙂

Leanne.