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Message 1 of 4

Unexpected cheque from BT

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All I want to know is why they have sent us a cheque for over £300. We don't have any services from them so it makes no sense. If I ring the 150 number there isn't an option for this issue.  There's no way I can ask online, the chat facility must be hidden in La-la land 'cos it doesn't come up on my PC. And every other option is for stuff that doesn't apply. If there is a human out there that knows the answer that would be great.

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Message 2 of 4

Re: Unexpected cheque from BT

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I've asked a passing moderator to assist, they are BT employees and will help clear up the confusion.

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Message 3 of 4

Re: Unexpected cheque from BT

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@Scoobydoo7 Welcome to the community and thanks for posting, that's a strange thing to happen. I'll send you a private message in a moment so you can get in touch with the moderation team and try and figure out why that's been sent.

Thanks

Neil

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Message 4 of 4

Re: Unexpected cheque from BT

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Thank you for the prompt reply.

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