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StevenR87
Beginner

on ‎19-04-2023 21h40

382 Views
Message 1 of 2

Unwanted account

Hi there, I recently signed up with BT and used an email that already had an old unwanted account linked to it which i forgot about, is there anyway to have this removed or am i stuck?

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1 REPLY 1
RobbieMac
Moderator-Retired

on ‎20-04-2023 8h40

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Message 2 of 2

Re: Unwanted account

Hi @StevenR87

Welcome and thanks for posting!

I am sorry about the old account showing on your BT ID.  My colleagues in the helpdesk will be able to get that removed for you.  Give them a shout on 0330 1234 150.  Feel free to post back and let me know how you get on chatting with them 🙂

Thanks,

Robbie

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