Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ansmarie1
Beginner

on ‎30-05-2024 20h26

230 Views
Message 1 of 3

How to remove an unwanted EE account from my BT ID and get my former BT ID page back and working

I am no longer able to see the page with my bills and plans anymore

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎30-05-2024 20h29

228 Views
Message 2 of 3

Re: How to remove an unwanted EE account from my BT ID and get my former BT ID page back and working

Are you a BT customer or have you migrated to EE?  IF the latter you need to post on EE forum https://community.ee.co.uk/



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
NeilO
Moderator
Moderator

on ‎30-05-2024 21h00

212 Views
Message 3 of 3

Re: How to remove an unwanted EE account from my BT ID and get my former BT ID page back and working

Hi @Ansmarie1 you can't have an EE account number on a BT ID.

If you have your services with EE you'll have an new EE ID for the EE website/app.

Thanks

Neil

0 Ratings
Reply